Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information on NeoForum.

Last updated: March 20, 2024

Information We Collect

Account Information

When you create an account, we collect information such as your username, email address, and password. This information is necessary to provide you with access to our services and to communicate with you about your account.

Content and Activity

We collect the content you post, including forum posts, comments, and messages. We also track your activity on the platform, such as which forums you visit, posts you interact with, and your voting patterns to improve your experience.

Technical Information

We automatically collect certain technical information when you use our services, including your IP address, browser type, device information, and usage patterns. This helps us maintain security and improve our platform.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser preferences.

How We Use Your Information

Service Provision

  • • Maintain and operate the platform
  • • Process your forum interactions
  • • Provide customer support
  • • Enable community features

Communication

  • • Send important account notifications
  • • Respond to your inquiries
  • • Share platform updates
  • • Moderate content and enforce rules

Improvement

  • • Analyze usage patterns
  • • Develop new features
  • • Optimize performance
  • • Personalize your experience

Security

  • • Detect and prevent fraud
  • • Protect against spam and abuse
  • • Maintain platform security
  • • Comply with legal requirements
Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as hosting services, analytics providers, and email services.

Legal Requirements

We may disclose information when required by law, court order, or government request, or when necessary to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Encrypted data storage
  • • Regular security audits
  • • Access controls and authentication

Organizational Measures

  • • Limited access to personal data
  • • Employee training on data protection
  • • Incident response procedures
  • • Regular policy reviews and updates
Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location, these may include:

Access

Request access to your personal information

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal information

Portability

Export your data in a portable format

Restriction

Limit how we process your information

Objection

Object to certain types of processing

To exercise these rights, please contact us at privacy@neoforum.com. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Here's how we use them:

Essential Cookies

Required for the platform to function properly, including authentication, security, and basic functionality.

Functional Cookies

Remember your preferences and settings to provide a personalized experience.

Analytics Cookies

Help us understand how users interact with our platform to improve performance and user experience.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer: For EU residents, you can contact our Data Protection Officer at dpo@neoforum.com

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

  • • Post the updated policy on this page
  • • Update the "Last updated" date
  • • Notify you via email for material changes
  • • Provide notice on our platform

Your continued use of NeoForum after any changes indicates your acceptance of the updated Privacy Policy.